Frequently Asked Questions

We supply Refined ICUMSA 45 Sugar, Refined ICUMSA 45 (RBU Standard), Crystal White ICUMSA 100 Sugar, Crystal White ICUMSA 150 Sugar, White Refined Cane Sugar, and Raw Brown Sugar. Each grade is produced to a specific ICUMSA colour rating — the lower the number, the whiter and more refined the sugar.

Our standard MOQ is one 20FT or 40FT container load. For established buyers and long-term contracts, we can also discuss larger recurring volumes on a monthly or quarterly basis. Contact our team with your target quantity and destination port for a tailored quote.

Yes. We can arrange product samples along with our Certificate of Analysis (COA) so you can verify specification and quality before committing to a full container order.

Sugar is typically packed in 25kg or 50kg polypropylene (PP) bags with a food-grade inner lining, or in 1-tonne jumbo bags for larger orders. Custom packaging and private labelling can be discussed for qualifying order volumes.

We export worldwide from Thailand, with established shipping lanes across Asia, the Middle East, Africa, and beyond. Thailand's port infrastructure gives notably shorter transit times to most Asian destinations compared to South American or European origins.

We quote on FOB (Free on Board), CFR (Cost and Freight), and CIF (Cost, Insurance and Freight) terms, depending on your preference and destination port. Let us know which term works best for your logistics setup and we'll structure the quote accordingly.

Transit time depends on the destination port and shipping line schedules — typically shorter for regional Asian ports and longer for the Middle East, Africa, or further afield. We'll confirm an estimated shipping schedule as part of your quote, and keep you updated once the order is dispatched.

We accept Telegraphic Transfer (T/T) and Letter of Credit (L/C at sight or deferred), depending on the terms agreed for your contract. Payment structure is confirmed in writing as part of the sales contract before shipment.

Every shipment is supported by standard export documentation, and we can provide the following on request:

• Certificate of Analysis (COA)
• SGS or equivalent third-party inspection report
• Certificate of Origin
• Halal certification (for applicable markets)
• Phytosanitary certificate

Use our Get a Quote form or contact us directly with your required grade, quantity, destination port, and preferred Incoterm. Our team will respond with pricing and an estimated shipping schedule.